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Blood Pressure

• Why are my blood pressure readings different at the doctor's office compared to my readings at home?
• Can a digital blood pressure monitor be applied to the right arm and obtain accurate readings?
• How often should my blood pressure monitor be serviced? Is it necessary to recalibrate the monitor to ensure accuracy?
• Where do I send my blood pressure monitor for servicing?
• What is the accuracy of the blood pressure units?
• Why do I need to wait 5-10 minutes between taking blood pressure readings?
• What are the standard descriptions to describe blood pressure?
• Is a large cuff available?
• Is there a smaller cuff available?
• Why am I getting an ‘EE’ on my Wrist blood pressure monitor?
• Why am I getting an ‘EE’ on my Digital Manual blood pressure monitor?
• Why am I getting one ‘E’ stacked on top of another ‘E’ on my Digital Manual blood pressure monitor?
• Why am I getting an ‘EE’ on my Automatic blood pressure monitor?
• Why am I getting one ‘E’ stacked on top of another ‘E’ on my Automatic blood pressure monitor?
• Why am I getting an ‘E’ on my Automatic blood pressure monitor?
• Who do I contact if I have more questions?

Why are my blood pressure readings different at the doctor's office compared to my readings at home?
In general, you will not get the exact same blood pressure reading twice in a row since blood pressure fluctuates constantly. Some people may experience what is known as White Coat Hypertension. White Coat Hypertension occurs to a large group of people when they visit a physician's office, clinic or professional setting. This results in an increased blood pressure measurement that results from various influences in the professional environment, such as anxiety or nervousness. Home blood pressure monitoring is the best method of trending a person's blood pressure in his or her own environment. It provides valuable information which allows the physician to develop proper treatment plans.

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Can a digital blood pressure monitor be applied to the right arm and obtain accurate readings?
All validation testing has been conducted on the left arm. If you have a medical condition that will require you to use your right arm, we recommend you compare the reading with your physician. When using the right arm, the cuff needs to be applied with the tubing going down the back of the arm. There are no validation studies to support this practice and accuracy.

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How often should my blood pressure monitor be serviced? Is it necessary to recalibrate the monitor to ensure accuracy?
Your blood pressure monitor does not require service to check the calibration of the unit for five years from date of purchase under normal conditions. We do recommend the unit is serviced by the manufacturer under the following conditions:

1. A strong mechanical shock may have occurred. For example: the monitor was dropped on the floor.

2. The unit has experienced an extreme temperature/humidity exceeding the storage conditions outlined in your instruction manual.

3. On average when the unit is used 5 times or more a day the manufacturer recommends the unit is serviced on an annual basis.

4. If you determine the unit may be damaged due to events prohibited in the instruction manual, for instance, you spilled water on the unit.

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Where do I send my blood pressure monitor for servicing?
Before sending in your unit to be serviced, we recommend that you read the troubleshooting guide regarding the causes and remedies of common errors listed in your instruction manual. This may eliminate the need for servicing. Your instruction manual will provide you with the directions to prepare and ship your package with the correct service address.

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What is the accuracy of the blood pressure units?
All ReliOn® blood pressure monitors meet or exceed the AAMI (Association for the Advancement of Medical Instrumentation) standards.

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Why do I need to wait 5-10 minutes between taking blood pressure readings?
The process of measuring blood pressure constricts or tightens the arteries. This causes the artery to become engorged with blood at the point of constriction. The recommended period of time is to allow for the arteries and vessels to accommodate or go back to their condition prior to the attempted blood pressure reading. The length of time varies by individual.

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What are the standard descriptions to describe blood pressure?
The American Heart Association has provided the following guidelines in the description of blood pressure measurements:

 

Systolic

Diastolic

Optimal

<120

<80

Normal

<130

<85

High Normal

130-139

85-89

Hypertension

140+

90+

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Is a large cuff available?
A ReliOn Large Cuff is now available in Wal-Mart stores for adult arm sizes 13" to 17" (33 -43 cm) in circumference. The ReliOn Large Cuff is for use with ReliOn and Omron Model Numbers HEM-741CREL, HEM-412CREL, HEM-711AC and HEM-705CP. To determine the correct size cuff for your arm, measure your arm circumference at the point halfway between the shoulder and the elbow joint.

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Is there a smaller cuff available?
For information on a smaller cuff, please contact customer care at 800.634.4350 or online at www.omronhealthcare.com.

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Why am I getting an ‘EE’ on my Wrist blood pressure monitor?
An EE error appears when an accuratereading cannot beobtained. Try waiting 15 minutes and measuring again. Also, try loosening the cuff to allow blood circulation in your wrist while waiting.

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Why am I getting an ‘EE’ on my Digital Manual blood pressure monitor?
An EE error appears when the cuff is under-inflated. Try waiting 2-3 minutes and measuring again.

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Why am I getting one ‘E’ stacked on top of another ‘E’ on my Digital Manual blood pressure monitor?
A stacked ‘E’ appears when the cuff is over- inflated. Try waiting 2-3 minutes and measuring again.

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Why am I getting an ‘EE’ on my Automatic blood pressure monitor?
An EE error appears when the cuff is under-inflated. Try waiting 2-3 minutes and measuring again.

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Why am I getting one ‘E’ stacked on top of another ‘E’ on my Automatic blood pressure monitor?
A stacked ‘E’ appears when the cuff is over- inflated. Try waiting 2-3 minutes and measuring again.

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Why am I getting an ‘E’ on my Automatic blood pressure monitor?
An ‘E’ appears when there is movement during measurement. Try removing the cuff and waiting 2-3 minutes. Measure again and remain still until the measurement is complete.

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Who do I contact if I have more questions?
If you have questions regarding ReliOn blood pressure monitors, please call 1.800.634.4350

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  Please Note: all pricing subject to change.

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